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We.Matrimony

Privacy Policy

Privacy Policy for www.apooos.com and https://www.wematrimony.com
Effective Date: 10 January  2025
At www.apooos.com and https://www.wematrimony.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you use our services (website, mobile app, or any other related platform) and the rights you have regarding your data.
By using our services, you agree to the collection and use of information in accordance with this policy.
 
1. Information We Collect
We collect various types of information to provide, improve, and personalize our services. The information we collect falls into the following categories:
1.1 Personal Information
When you register with us, we collect the following personal details:

  • Basic Information: Name, age, gender, date of birth, marital status, and contact details (phone number, email address).

  • Profile Information: Religion, community, caste, profession, education, hobbies, lifestyle preferences, and other details you provide to help build your profile.

  • Images: Photos uploaded by you to complete your matrimonial profile.

  • Social Media Accounts: If you choose to connect through social media accounts (e.g., Facebook, Google), we may collect information shared through those accounts (such as your name, profile picture, etc.).

1.2 Sensitive Personal Data
To help match you with potential partners, we may collect the following sensitive personal data:

  • Health Information: Information related to your health or medical status (if voluntarily shared).

  • Family Details: Information related to your family background (e.g., family status, lifestyle, etc.), if you choose to include it in your profile.

  • Religious Beliefs and Caste: If applicable, information regarding your religion, caste, or community for matchmaking purposes.

1.3 Log and Usage Data
When you visit our website or use our mobile app, we automatically collect the following data:

  • Device Information: Information about the device you use to access our services, including IP address, device type, operating system, browser type, and other technical details.

  • Log Data: Details of your use of the Platform, such as pages visited, time spent on the platform, and other interaction data.

1.4 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to track your activity on our Platform and enhance user experience. Cookies help us:

  • Remember user preferences.

  • Analyze website usage.

  • Deliver personalized content and ads.

You can control cookie settings via your browser preferences, but disabling cookies may affect your experience on the Platform.
 
2. How We Use Your Information
We use the information we collect for the following purposes:

  • Account Setup and Profile Creation: To help you create a personalized profile and match you with suitable partners based on the details you provide.

  • Communication: To send you notifications, updates, messages, and other communications regarding your profile, potential matches, or services.

  • Matchmaking: To suggest potential matches based on your preferences, lifestyle, and other details.

  • Customer Support: To provide assistance and resolve any issues or concerns you may have while using the Platform.

  • Personalization: To personalize the experience on the Platform and recommend relevant profiles or features.

  • Marketing: To send you promotional content, updates, or newsletters, which you can opt out of at any time.

  • Legal Compliance: To comply with applicable laws, respond to legal requests, and protect our rights or the rights of others.

 
3. How We Share Your Information
We respect your privacy and do not share your personal information with third parties, except in the following cases:
3.1 With Other Users

  • Profile Visibility: Your profile information (except for sensitive data, unless explicitly provided by you) may be visible to other users of the Platform to facilitate matchmaking.

  • Communication: If you choose to contact or communicate with other users, your basic information (name, location, etc.) may be shared as part of the communication process.

3.2 Service Providers
We may share your information with third-party vendors, service providers, or partners who perform services on our behalf, such as:

  • Payment Processors: To process payments for premium memberships or other paid services.

  • Cloud Storage Providers: For storing your data securely.

  • Technical Support: To assist in maintaining the Platform and resolving any technical issues.

These third parties are obligated to use your information solely for providing the agreed services and are prohibited from using your data for other purposes.
3.3 Legal Obligations
We may disclose your information to comply with legal requirements, such as:

  • Responding to lawful requests from government authorities or legal processes (e.g., subpoenas).

  • Protecting the rights, property, or safety of our Platform, users, or others.

 
4. Data Security
We take the security of your personal data seriously and implement appropriate technical, physical, and administrative safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: We encrypt sensitive information (such as payment details) during transmission.

  • Secure Servers: We store data on secure servers with advanced security features.

  • Access Control: Only authorized personnel can access your personal data.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.
 
5. Your Rights Regarding Your Data
You have the following rights regarding your personal data:

  • Access and Correction: You may access, update, or correct your personal information through your account settings.

  • Deletion: You can request the deletion of your account and personal data by contacting our support team. Please note that certain information may be retained for legal or operational purposes.

  • Opt-out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in any email or by adjusting your communication preferences.

  • Withdrawal of Consent: You may withdraw your consent for us to process your personal data at any time, though this may limit your ability to use certain features of the Platform.

To exercise any of these rights, please contact us at the contact details provided at the end of this policy.
 
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you choose to delete your account, we will retain your data for a limited time to comply with legal obligations or resolve disputes.
 
7. Children’s Privacy
Our Platform is not intended for users under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as quickly as possible.
 
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Platform after such changes constitutes your acceptance of the updated Privacy Policy.
 
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, you can contact us at:

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Acceptance of this Privacy Policy
By using the services of www.apooos.com and https://www.wematrimony.com, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of your information as described.

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